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Frequently Asked Questions

 

Q: What does PDF Creator do?

PDF Creator allows you to easily create professional looking PDF files in seconds. Just click File -> Print in any program and PDF Creator will turn your file into a vibrant PDF file that can be viewed by millions of people.


Q: How do I use PDF Creator?

It's simple! Open any file or document you want to turn into a PDF file. Click File -> Print and select "PDFCreator" as your print and click Print. PDF Creator will take over and in seconds your new PDF file will be ready to save.



Q: What are the system requirements?

PDF Creator requires you run Windows 98, ME, 2000, 2003, XP, XP64, Vista or Windows 7. PDF Creator also supports Citrix/Terminal servers. The installation requires 28mb of hard disk space. Please be aware PDF Creator does not work with the Macintosh and has limited usage with Windows 95.


Q: Can I install PDF Creator on more than one computer?

This depends on the license you purchase. The Site & Corporate License will allow you to install PDF Creator on unlimited number of computers within your organization. The single PC licenses entitles you to install PDF Creator on only one computer.


Q: Can I merge multiple documents into one PDF file?

Yes, with PDF Creator you can easily merge multiple files or documents from different programs into a single PDF file.


Q: Will PDF Creator email my new PDF files?

Yes, with PDF Creator you can quickly and confidently email any new PDF files that you create.



Q: Does PDF Creator include any security features?

Yes, with PDF creator you can easily encrypt your PDF file, use password protection and control who is allowed to open or modify your PDF file.

Q: Does PDF Creator really come with an 60 Day Guarantee?

Absolutely! PDF Creator comes with an Iron Clad Full 60 Day Money Back Guarantee! We are that confident that you will love PDF Creator.



Q: How is the product delivered?

The product is delivered via an Instant Download link so you can start using your software immediately. You also have the option of purchasing a backup copy on CDROM.



Q: Can I order a backup copy on CD?

Yes, you may order a backup copy on CDROM when checking out.


Q: How long does it take to get started using the software?

Immediately after making your purchase we will provide you with an Instant Download link so you can get started right away.


Q: Can you tell me more about the 1 Year license?

The 1 Year license allows you to install PDF Creator on one computer for 1 year. Once your 1 year license expires you will have to purchase a new license to continue to use PDF Creator. The 1 Year license includes any security or bug updates during that time. If you have more questions about this license please contact customer support.


Q: Can you tell me more about the Monthly license?

The Monthly license is no longer available. If you would like to see this option added, tell us about it.


Q: Can you tell me more about the Lifetime license?

The Lifetime license allows you to install PDF Creator on1 computer for life. The Lifetime includes any security or bug updates during that time. If you have more questions about this license please contact customer support.



Q: Can you tell me more about the Site license?

The Site License will allow your organization to install PDF Creator onto unlimited number of computers at one physical location. If you have multiple offices then the Corporate License might be a cost effective solution. This is a one-time fee and there are no additional costs associated with this license. If you have more questions about this license please contact customer support.


Q: Can you tell me more about the Corporate license?

The Corporate License will allow your organization to install PDF Creator onto unlimited number of computer at unlimited number of locations. The Corporate License is a cost effective solution over buying multiple Site Licenses. This is a one-time fee and there are no additional costs associated with this license. If you have more questions about this license please contact customer support.


Q: What is Download Protection?

When purchasing download protection you can download your order at anytime 24/7 from any computer connected to the internet. This is helpful if your hard drive crashes or get a new computer.


Q: Who is ClickBank?

ClickBank is the company that processes our secure online payments. When you get your bill you will see a charge from "ClickBank" and not PDF Creator. To learn more please visit their site clickbank.com


Q: Is your question not listed here?

Please feel free to contact our staff for any additional questions.

 

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